Privacy Policy

1. Introduction

ruthenxaba B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ruthenxaba.top or use our travel services.

This policy applies to all personal data processing activities carried out by ruthenxaba B.V., registration number 83925416, located at Nieuwstraat 35, 1333 CZ Almere, Netherlands.

2. Data Controller

ruthenxaba B.V. is the data controller for your personal information. You can contact us regarding any privacy matters at:

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Booking and travel preferences
• Payment information (processed securely through third-party providers)
• Travel documents information (passport details when required)
• Special requirements (dietary, accessibility, medical needs)
• Communication preferences

3.2 Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookie and tracking technology data

4. How We Use Your Information

We process your personal data for the following purposes:

4.1 Service Provision

• Processing and managing your travel bookings
• Providing customer support and assistance
• Communicating about your travel arrangements
• Managing payments and invoicing

4.2 Legal Obligations

• Compliance with travel industry regulations
• Tax and accounting requirements
• Anti-money laundering checks
• Health and safety requirements

4.3 Legitimate Interests

• Improving our services and website functionality
• Marketing communications (with your consent)
• Fraud prevention and security
• Business analytics and reporting

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations for travel services
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interest: For business operations, security, and service improvement
• Consent: For marketing communications and non-essential cookies

6. Data Sharing and Disclosure

We may share your personal information with:

6.1 Service Providers

• Airlines, hotels, and other travel suppliers
• Payment processors and financial institutions
• Travel insurance providers
• Technology and website service providers

6.2 Legal Requirements

• Government authorities when required by law
• Immigration and customs officials
• Law enforcement agencies
• Regulatory bodies

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. International Data Transfers

As a travel company, we may need to transfer your personal data to countries outside the European Economic Area (EEA) for the purpose of providing travel services. When we do so, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes and codes of conduct

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Booking Data: 7 years after completion of travel for accounting and legal purposes
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Analytics: 26 months from collection
• Customer Support: 3 years after last contact

9. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise any of these rights, please contact us at privacy@ruthenxaba.top. We will respond within one month of receiving your request.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data centers and hosting facilities
• Regular backups and disaster recovery procedures

12. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us first at privacy@ruthenxaba.top. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: